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Farse

AndyDurham
Visitor

‎06-09-2023 03:56 AM

I’m travelling abroad today and have no way of accessing my account to change my perks. I pay EE a lot for my contract which I can barely use due to signal and 4/5g issues but now I can’t even access my own account to make use of the service I’m paying for. 

0 Helpful
1 REPLY 1
Northerner
EE Community Star
EE Community Star

‎06-09-2023 05:17 AM - edited ‎06-09-2023 05:19 AM

Hi @AndyDurham 

Can you not access your EE app or online account via wifi.

Have you  checked your local network for issues.

https://coverage.ee.co.uk/coverage/ee

Thanks 



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.