Support using EE to manage your account and check data on-the-go.
We're aware of some issues with Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...
If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
It used to be that if I had run out of data, I could still open the EE app and website without WiFi. This is not the case anymore. You cannot buy an add-on without either data or Wi-Fi. But… my main reason for buying add-ons is because I have run out...
Trying to upgrade online, my account says i'm able to, but the upgrade links are either not working or sending me around in circles. Is there a bug in the website?
I have an S23 ultra and went to pay my bill through the EE app, but when I select Google Pay to finalise the payment I'm just presented with a white screen without any card choices present. Have tried uninstalling and reinstalling, clearing cache on ...
**bleep** dezactivez controlul parental?
How do I change my adress
hi , I am the Bill payer of my account. buy when I go on to my ee to change settings etc it tells me I am not the bill payer and so cannot change anything. prior to being moved to ee from ee I never had a problem on the account pages etc so it's onl...
How do I purchase a 2nd phone on the ee app
When trying to see my bill or make a payment the app says there's been a problem it's not you it's us please try again later but it won't let me see my bills and payments. I've tried reinstalling the app but to know avail being like this for nearly f...
I want to delete my account.
Hi everyoneI can't add my number to my account because they say your number already register in EE but I don't register before.How can I do?
