EE app and website

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Forum Posts

How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Christopher_G by EE Community Support Team
  • 590216 Views
  • 0 replies
  • 12 Helpful

Resolved! Can’t call a friends mobile

I have a problem in that when I phone a friend who also is an EE customer, the call goes straight to his answerphone facility even if we are sitting at the same table but, he can call me no problem?He has no settings activated on his phone that would...

Calders by Investigator
  • 1321 Views
  • 3 replies
  • 0 Helpful

Getting error when trying to suggest a new feature

when trying to use the 'Suggest a feature' link from the My EE website (https://community.ee.co.uk/t5/My-EE-app-and-website/What-would-you-like-to-see-in-My-EE/td-p/924897?intcam=ON_EE_h_Suggest_feature_web-2020-06-29) I get the following error.

EE Error.jpg
natwor by Explorer
  • 525 Views
  • 4 replies
  • 3 Helpful

Data usage show on EE app.

Why is not showing on the app. It shows data not being used. When it has been used. So giving a false reading. It would helpful to receive a text message to inform that the app is not working. The times this app is not available is now getting a to b...

Unplanned maintenance?

Is there a wider issue with accessing our app, ee website & texts to 150 this morning? All of them apparently under maintenance, even texting or checking the add on page is not giving data info. 

Patt1 by Skilled Contributor
  • 1996 Views
  • 32 replies
  • 13 Helpful

Resolved! Maintenance

Always having a problem with this network of it's not the internet down , I can never get access to app , now this all I want to do is transfer data to vunerable daughter so her tracking app will run whilst travelling to school , this could potential...

Sort the app out!!

I need to share some data with my daughter and yet again I can’t access the app because you’re ‘working on it’. It’s an absolute joke, the amount you charge for services that then don’t even work is ridiculous. 

emzi2784 by Visitor
  • 449 Views
  • 4 replies
  • 0 Helpful