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Forum Posts

Discovery+ (TNT Sports) activation issue on the EE app

We're aware of some issues with  Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...

NickBS by EE Community Manager
  • 8986 Views
  • 32 replies
  • 11 Helpful

How to clear app cache on Android phones

If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...

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Alex_M by Star Contributor
  • 22872 Views
  • 15 replies
  • 9 Helpful

How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Christopher_G by EE Community Support Team
  • 485369 Views
  • 0 replies
  • 12 Helpful

New app nonsense

Stop messing about with gimmicky nonsense on your app. We do not want forums just common sense details of our bills etc

Ee mobile and data only SIM

I have an ee mobile and data only SIM. Why can the App or website connect the two? I have found i can check my useage of one on my ee and the other on the app. Is that as good as it gets?

unable to log into my EE account

Trying to log into my account and all I get is "you have successfully logged out, no matter what fancy button I push on the homepage. Que another waste of time trying to get workarounds for half built websites.....Great! Have better things to do. On ...

Cannot upgrade online?

Somebody at EE needs to sort out the bug on the online website whey trying to upgrade!  It is broken and have been for months. There are loads of post complaining of the same thing - but nothing is ever done to correct it?  It is impossible to upgrad...

DCR1 by Explorer
  • 292 Views
  • 1 replies
  • 0 Helpful

Puk

How do I find the puk code? my son has blocked the sim and it’s saying I need the code thanks

Cat1225 by Visitor
  • 375 Views
  • 3 replies
  • 0 Helpful