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Forum Posts

Discovery+ (TNT Sports) activation issue on the EE app

We're aware of some issues with  Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...

NickBS by EE Community Manager
  • 14265 Views
  • 33 replies
  • 11 Helpful

How to clear app cache on Android phones

If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...

Alex_M_0-1687766298066.png Alex_M_1-1687766331596.png img-07 copy.png Alex_M_3-1687766544821.png
Alex_M by Star Contributor
  • 27443 Views
  • 15 replies
  • 14 Helpful

How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Christopher_G by EE Community Support Team
  • 563711 Views
  • 0 replies
  • 12 Helpful

This app

This app never working...I thought EE was best....I going back to three

Harrysab by Visitor
  • 282 Views
  • 1 replies
  • 0 Helpful

Login

Hi my ee account apps login not working can update login please. regardmuqit 

Muqit by Visitor
  • 321 Views
  • 1 replies
  • 0 Helpful

What’s going on!

Hi my internet not connecting to phone and I can’t log into my account!! I want tm gift data and it won’t let me 

what did back like was before

Hi all, I want to be back easy like us before. Could check my data my money could do anything now. Don’t understand any of this please just put it back

Miha2 by Visitor
  • 325 Views
  • 1 replies
  • 0 Helpful

No mobile app

You can still use my EE online and gift data It's just the app that's not working 

Hazel215 by Investigator
  • 326 Views
  • 2 replies
  • 0 Helpful