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How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Christopher_G by • EE Community Support Team
  • 599856 Views
  • 0 replies
  • 12 Helpful

Issues with updating card details on EE

Hello, is anyone else having problems updating their payment details on EE's portal?My card expired, so I couldn't renew my subscription pack, and when I tried changing the payment details to purchase the pack again, the process gets stuck on step 2,...

SandyA by • Investigator
  • 1132 Views
  • 10 replies
  • 3 Helpful

This crap new ee app

Why why why change this app before was great now it’s a total joke nothing works it’s just a chat app I uninstalled then reinstalled just keeps going to this chat app Bjesushelppppppjason 

Resolved! Communication

I ordered a new Samsung A14 5g yesterday. My Order Confirmation email says I've opted out of all communication calls texts email.If I've opted out of communications, why was I able to order a new phone by talking to EE, how was I sent a pin Nbr by te...

Kinkybootz by • Established Contributor
  • 535 Views
  • 2 replies
  • 2 Helpful

Resolved! GIFT DATA

Cannot find how to gift data online as App is down. Extremely frustrating as I top up sons phone at the start of every month. Now if I use data in between this will reduce the amount I can give to my son, as I have noticed that the amount I can gift ...

MyEE app

Any idea when the MyEE app / webpage will be working again? Seems to have been down for quite some time.

DaiEng by • Investigator
  • 314 Views
  • 1 replies
  • 1 Helpful
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