EE app and website

Support using EE to manage your account and check data on-the-go.

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Forum Posts

How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Christopher_G by EE Community Support Team
  • 589754 Views
  • 0 replies
  • 12 Helpful

My EE App

When will there be an update, as the lastest one has so much lag or just not working, having to switch from the app to the website, and none of this clear the cache, deleting the app has worked as ive already done this, i cant transfer data without i...

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EE app not working

HiI have trouble logging into My EE app. A message comes up saying that I may need "to link mobile and broadband products to My EE account." I click the link and sign in browser, but I can't find where I can link what is suggested. I have broadband w...

Resolved! App maintenance

I urgently need to transfer data to my daughter is on holiday, when will the app be up and running? This is a matter of urgency 

Sorrel1 by Visitor
  • 486 Views
  • 2 replies
  • 1 Helpful

Not an improvement.

For the past 24 hours MyEE has been telling me it's "being improved" meaning I can't use it. After 24 hours it definitely doesn't seem like an improvement. Is anyone else experiencing this? It's incredibly annoying and inconvenient.

JnPWard by Explorer
  • 489 Views
  • 1 replies
  • 1 Helpful