Support using EE to manage your account and check data on-the-go.
We're aware of some issues with Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...
If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
Just confirming my account.
hello I have just checked my EE app and above where my last bill is displayed is a message saying my next bill will be £51 more next month ? But when I look at my usage nothing showing like that for extra charges ? . And I have not been abroad or cha...
still asking me for device to start chat here etc. i cant buy anything without it and there is not step back to start shopping after this.
My ee mobile app is not working
When I log in it says I am not the account holder and can’t make any changes to my account, I only have 1 account so how am I not the account holder?
I’m stuck on stage 3 ‘linking accounts’ . I just registered to purchase a laptop or mobile but I’m stuck on stage 3
I'm stuck on step 3. It always shows ”Add your online accounts. Manage all your EE online accounts in one place.“ I chose ”EE community“ and complete the details, but my account wasn't registered. What should I do?
Log into the web version of My EE with a PAYM account.Click on "Get in touch" down the left hand side.In the submenu that unfolds, click on "Suggest a feature".This is what you're greeted with: Nice to know how keen EE is to receive feedback
Unable to login to EE account. I keep getting this message. Due to recent activity with your account, we've blocked this attempt to sign in. Please try again later. If this continues to happen please contact usI am having the same issue, and i cannot...
