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Forum Posts

Discovery+ (TNT Sports) activation issue on the EE app

We're aware of some issues with  Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...

NickBS by EE Community Manager
  • 14006 Views
  • 33 replies
  • 11 Helpful

How to clear app cache on Android phones

If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...

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Alex_M by Star Contributor
  • 27161 Views
  • 15 replies
  • 14 Helpful

How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Christopher_G by EE Community Support Team
  • 562041 Views
  • 0 replies
  • 12 Helpful

Help

I can’t get on the app to gift my kids there data

Chaz38 by Visitor
  • 272 Views
  • 1 replies
  • 0 Helpful

App issue

When is the app going to be fixed? It’s unacceptable I have a teenager daughter without data that I need to stay in contact with 

Mdm2 by Visitor
  • 311 Views
  • 1 replies
  • 0 Helpful

Resolved! App

The app not working since update ?????????

Pws607 by Explorer
  • 650 Views
  • 4 replies
  • 1 Helpful

App

Can you sort the app out.  It’s a basic need to manage the account as you are like other companies.  Communication business that does not want to communicate with its customers 

Mooney25 by Visitor
  • 297 Views
  • 1 replies
  • 0 Helpful