Support using EE to manage your account and check data on-the-go.
We're aware of some issues with Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...
If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...
We've teamed up with Airtime Rewards to give you a chance to win £100 credit towards your EE Mobile bill. With Airtime Rewards, you get money back every time you shop in-store or online at over 150 retailers. Then, when you're ready, you can use...
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
Let your favourite retailers help you save money on your EE monthly mobile bill or credit for your pay as you go account. > No sign up or monthly fees. Secure. Simple.> Available on Pay monthly & Pay as you go. Starting is easy, sign up throug...
Hi Can anyone advise please. I have just purchased a new phone with EE, I have created an account and its asking me to register my number on the account. I am porting over my BT Mobile number but this this has not happened yet, so can I register the ...
Good morningI am on a flex plan with EE. I have an online account and also use the app. I've bought a mobile for my 11 year old daughter and set her up on a monthly direct debit also with EE (EE would not allow me to set up a flex plan for her). Howe...
This morning I tried to upgrade my phone to iPhone 13 - in doing this i paid the £80 ish early upgrade fee and also £50 for the new phone. After the transaction appeared to go through, i was taken back to the EE homepage. I have not received any noti...
Hi.. ive noticed when i come on my EE app its my old number.. ive deleted the app an re register but my old number still keeps coming up
for a mobile and broadband provider your website is one of the worst and slowest around trying to upgrade today it wont allow the smart benefits to be added also the packages are all wrong in price and smart benefits compared to very first thing this...
Hello. I came on to ask about viewing my itemised bill. I saw a topic that stated the bill could be itemised but only viewed from the start of applying this to the account. It was £2.50. I also wanted to ask where I start on the site to make sure I c...
I’m changing networks once this month is over you lot make things to hard and you can’t get to talk to a person
Is anyone working at EE today
Really finding it hard to get through to ee, not good for us with mental health. Driving me insane.
