EE app and website

Support using EE to manage your account and check data on-the-go.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Discovery+ (TNT Sports) activation issue on the EE app

We're aware of some issues with  Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...

NickBS by EE Community Manager
  • 15433 Views
  • 33 replies
  • 11 Helpful

How to clear app cache on Android phones

If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...

Alex_M_0-1687766298066.png Alex_M_1-1687766331596.png img-07 copy.png Alex_M_3-1687766544821.png
Alex_M by Star Contributor
  • 28448 Views
  • 15 replies
  • 14 Helpful

How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Christopher_G by EE Community Support Team
  • 571571 Views
  • 0 replies
  • 12 Helpful

EE app

Why can I STILL not use the app? According to the sign in page, you have been upgrading the app for 3weeks...

AmiliaN by Visitor
  • 330 Views
  • 1 replies
  • 1 Helpful

Fix your damn app!

I'm getting close to my upgrade date, but I can't get in to the app to check what's available, and what ludicrous amount you'd like to charge me for it.I'm very tempted to just sack EE off, and move to a cheaper supplier (Tesco, or giff gaff). Your c...

Resolved! F

need to send data to my other phone now

Shermz83 by Visitor
  • 328 Views
  • 1 replies
  • 0 Helpful