EE app and website

How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Resolved! My EE App Outage Megathread

Starting a Megathread for the My EE App Outage/maintenance currently happening (19-9-23)

Resolved! App Down

The my EE app is still down on my phone but the my EE app is working on my tablet

Maintenance

Hi, when the maintenance is done?

Resolved! Problems since switching from pay monthly to PAYG

Hi,Hi all,I just switched from EE contract to PAYG few days ago. My number disappeared from my EE app and online account and I am not able to re-link it. I tried to make a new account but again I am still not able to link it to my EE account. I tried...

Online app

Is anyone else having problems with the online app. It keeps saying sorry we're having problems. I just want to check my bill

Resolved! When finish my contract

Resolved! Account website unavailable

Been getting website under maintenance for weeks.

Poor customer service

Approximately 3 weeks ago I ordered a new galaxy watch online. I received acknowledgement of the order to be delivered to weston super mare store.after that nothing.Checked my app earlier this week and the watch has appeared in my billing section of ...

Resolved! Linking SIM to EE App

Hello,I am having a problem in linking My SIM card to the EE app. It is a pay to go card. Thanks

Ee app

The EE app had been updated on my phone but my bills and plans are not loading. Any suggestions?