17-01-2024 08:57 AM
Where is the account settings button?
17-01-2024 09:06 AM
Hi @EvaVa,
Welcome to the EE Community. 🙂
You can update your address in the EE app. Just select your plan and scroll down to settings. You'll see a change billing address option at the bottom of the list.
Hope this helps.
James
17-01-2024 09:18 AM
17-01-2024 09:30 AM
Hi @EvaVa,
I'm sorry to hear there was a problem completing the verification process.
Please get in touch with Customer Care on 150 or start a chat via the help section of the EE app, and a member of the team will be happy to update you address for you.
James