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Forum Posts

Discovery+ (TNT Sports) activation issue on the EE app

We're aware of some issues with  Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...

NickBS by EE Community Manager
  • 9651 Views
  • 32 replies
  • 11 Helpful

How to clear app cache on Android phones

If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...

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Alex_M by Star Contributor
  • 23429 Views
  • 15 replies
  • 9 Helpful

How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Christopher_G by EE Community Support Team
  • 498623 Views
  • 0 replies
  • 12 Helpful

EE Perks Account

Hi,I've received an email today saying I need to revalidate my ee perks account, but it keeps failing.I logged into my ee perks account, clicked the link to revalidate, the form asks me to enter my company and personal email addresses, but when I sub...

Snowy101 by Investigator
  • 284 Views
  • 1 replies
  • 0 Helpful

New app

The new app is not an upgrade.It is a pain.   Please return to the previous one.  It was much better.  

Pulitout by Visitor
  • 251 Views
  • 1 replies
  • 0 Helpful

EE outages

In OX44 region and have no mobile calling or data.  Been going on for days now.  When will I be credited with a refund?  if it isn’t back on today I may have to switch providers

Malc67 by Visitor
  • 317 Views
  • 1 replies
  • 0 Helpful