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Stupid useless app

Rammylass17
Explorer

‎29-08-2023 08:20 PM

The ee app is not working yet again.Live chat was so unhelpful giving me impossible advice sending me stupid links.I have had 4 mini strikes really don’t need this ee.Inly wanna know how much my bill is.The app hasn’t worked for over 24 hrs plus I never ever get more than half a bar signal.Time to leave I think😡

5 REPLIES 5
Northerner
Grand Master
Grand Master

‎29-08-2023 08:39 PM - edited ‎29-08-2023 08:40 PM

Hi @Rammylass17 

Have you tried logging into your online account. 

You can also text BA to 150 for the balance and BILL for your current bill.

Thanks 

 



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are 8am to 10.30pm every day.
Rammylass17
Explorer
In response to Northerner

‎29-08-2023 09:16 PM

Thank you.Tried to log in way too much today my heads spinning.It takes forever to load then says it’s our fault not yours.Please try again later.Leaving ee too many problems lately.

0 Helpful
Christopher_G
EE Community Support Team
In response to Rammylass17

‎30-08-2023 07:55 AM

Could you try deleting and redownloading the app please, @Rammylass17?

Let me know if it works any better after that.

Chris

0 Helpful
Rozza1966
Explorer

‎19-01-2024 09:39 AM

I bloody agree all I want to do is get into my account fgs this is a joke , are they getting this App off Fujitsu 

Christopher_G
EE Community Support Team
In response to Rozza1966

‎19-01-2024 12:10 PM

Hi @Rozza1966 

Welcome to the community.

What is the problem that you're having with the app?

Chris

0 Helpful