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Forum Posts

Discovery+ (TNT Sports) activation issue on the EE app

We're aware of some issues with  Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...

NickBS by EE Community Manager
  • 8199 Views
  • 32 replies
  • 10 Helpful

How to clear app cache on Android phones

If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...

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Alex_M by Star Contributor
  • 22225 Views
  • 15 replies
  • 9 Helpful

How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Christopher_G by EE Community Support Team
  • 469460 Views
  • 0 replies
  • 12 Helpful

Resolved! Urgently data transfer

I urgently need to transfer data. Recently had surgery tried to transfer it last time same issue. Very frustrating having to type this with my right hand following surgery. Very disappointed with RE. How long does upgrading take. Caused me no end of ...

S-Prado by Visitor
  • 443 Views
  • 1 replies
  • 1 Helpful

App crap

Every time  it's updated it gets worse. We forget how easy the app was 3 years ago, more updates, slower, and now doesn't work at all.   

Resolved! EE

When my 5 contracts are up: I will definitely be leaving after so many years.  I can not cope with the phone reception anymore.