Old email

Lee3152 · ‎29-01-2024

I've had to create a new account, I cannot logon to my real account as I have no access to my old email address and do not have the password. How can I get access? I have my phone here but cannot register it to a new account as it is already registered to the account I cant log in to..

James_B · ‎29-01-2024

Hi @Lee3152,

Our Customer Care Team will be happy to reset your account if you get in touch on 150.

James

View solution in original post

Northerner · ‎29-01-2024

Hi @Lee3152

What account your EE account or email?

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

Lee3152 · ‎29-01-2024

Hi Northerner

My EE Account.

James_B · ‎29-01-2024

Hi @Lee3152,

Our Customer Care Team will be happy to reset your account if you get in touch on 150.

James