Support using EE to manage your account and check data on-the-go.
We're aware of some issues with Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...
If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
Hi. I got a sim a few months ago and registered it on the app. I then found out that the sim I was sold was not the correct one. I wanted a data only so I could test signal strength on all the locations I will be visiting. That being said I have now...
How do you change this onlilne?
I am curious as to whether anyone has ever had a response from this contact form, other than a generic " we are investigating" automated reply? I have been waiting weeks for a response to my query as to when they will actually fix the problems in my ...
Where do I find my account information now on this new app?
You been improving my app for weeks. I can't get onto website pay my bill.Then I will late payment charged My contract ends in November I might at other networks this is too stress ful
Can you put a block on the phone so no one will be able to use it please?
How the hell do I find my bill now? It seems you really have made this whole experience a real chore. Why would you not just keep it simple?
Hi I have a data plan on my IPad. I ran out so topped up 1GB which only lasted about 1hr so put on £20 worth which only lasted for the same sort of time. Am I doing something wrong. ThanksMat
This new update is garbage I have to go through a browser to top up which means the ee app is now useless
