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Forum Posts

How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Christopher_G by EE Community Support Team
  • 595755 Views
  • 0 replies
  • 12 Helpful

Linked SIM

Hi.  I have two PAYG SIM numbers registered to my EE account.  I used to be able to access details of them both by clicking something like "choose a device" but this option seems to have disappeared!I have looked on the App and online website.Would w...

dande by Established Contributor
  • 541 Views
  • 4 replies
  • 0 Helpful

Mange page blank on EE app

My manage page is blank on the EE app. The app is up to date and I have tried clearing the cache and uninstalling and reinstalling but it still isn't working. Any suggestions?

Tali77 by Explorer
  • 485 Views
  • 3 replies
  • 0 Helpful

Have EE been completely taken over by AI?

Whenever I try and log in via a laptop, this is what I get.Tried calling 150 this morning, and was given the option of face recognition as this was 'much quicker' to get to the right option - that also displayed an error screen.Tried accessing via th...

HayWayne_0-1698222468355.png
HayWayne by Contributor
  • 4019 Views
  • 12 replies
  • 0 Helpful

Resolved! naming the sims on my family plan account

Hello I currently have 2 sims on my family plan. One of which I managed to name as my daughter so it shows her name within the app. I activated her number online as I wasn't porting a number and it was her first phone.I can't find any way to change t...

RedS1lence by Established Contributor
  • 11576 Views
  • 12 replies
  • 5 Helpful