Support using EE to manage your account and check data on-the-go.
We're aware of some issues with Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...
If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
I urgently need to transfer data to my daughter is on holiday, when will the app be up and running? This is a matter of urgency
For the past 24 hours MyEE has been telling me it's "being improved" meaning I can't use it. After 24 hours it definitely doesn't seem like an improvement. Is anyone else experiencing this? It's incredibly annoying and inconvenient.
I would like to check my data etc but EE app has been down for a long time.i also would like to leave EE. My contract ends next month.
I've been trying view my bills trying update my phone on the app but its constantly saying they working to improve app.I'm thinking of giving up soon at this rate
Apple Music has a disclaimer- “Apple Music is not available on tablets or laptops”Does this mean that Apple Music is only available on your phone and no other devices?Thank you
Why can’t I use my Ee app
How long is this to go on? I know I am low on data so what will happen when it's exhausted does it simply close down without notice?
HiJust changed over from Plusnet. New sim works fine. Trouble on My EE though. After many attempts, 1,Register is ticked, 2,Verify is ticked, but it fails on 3, link. I enter my number but after a few seconds in red it says : '' Sorry, you can only a...
