Skip to main content
Forum FAQ's
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Old email

Go to solution
Lee3152
Explorer

‎29-01-2024 09:27 AM

I've had to create a new account, I cannot logon to my real account as I have no access to my old email address and do not have the password. How can I get access? I have my phone here but cannot register it to a new account as it is already registered to the account I cant log in to..

0 Helpful
1 SOLUTION

Accepted Solutions
Go to solution
James_B
EE Community Support Team
In response to Lee3152

‎29-01-2024 11:55 AM

Hi @Lee3152,

Our Customer Care Team will be happy to reset your account if you get in touch on 150.

James

View solution in original post

0 Helpful
3 REPLIES 3
Go to solution
Northerner
EE Community Star
EE Community Star

‎29-01-2024 09:57 AM

Hi @Lee3152 

What account your EE account or email? 

Thanks 



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are 8am to 10.30pm every day.
0 Helpful
Go to solution
Lee3152
Explorer
In response to Northerner

‎29-01-2024 10:24 AM

Hi Northerner

My EE Account.

0 Helpful
Go to solution
James_B
EE Community Support Team
In response to Lee3152

‎29-01-2024 11:55 AM

Hi @Lee3152,

Our Customer Care Team will be happy to reset your account if you get in touch on 150.

James

0 Helpful