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Forum Posts

Discovery+ (TNT Sports) activation issue on the EE app

We're aware of some issues with  Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...

NickBS by EE Community Manager
  • 8196 Views
  • 32 replies
  • 10 Helpful

How to clear app cache on Android phones

If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...

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Alex_M by Star Contributor
  • 22219 Views
  • 15 replies
  • 9 Helpful

How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Christopher_G by EE Community Support Team
  • 469273 Views
  • 0 replies
  • 12 Helpful

EE app on mobile phone

4 June 2023. Mobile EE app not working. Have re installed but no joy. Samsung mobile phone with latest updates. Suggestions please. Can log into EE website on mobile.

fly46 by Investigator
  • 405 Views
  • 4 replies
  • 2 Helpful

Me EE

So I've got the "my ee" app on my mobile. It's a really pretty green colour with the ee badge. When I tap on the app it comes up and....just sits there.....doing......nothing.....sighhh. 

Roclander by Investigator
  • 456 Views
  • 9 replies
  • 0 Helpful

Worst Network Provider

The app has been on improvement for days now...my data is about to finish and there's no way I can get another one with this useless update and improvement everytime

Emmy912 by Visitor
  • 321 Views
  • 1 replies
  • 1 Helpful