Unable to log in - error 2005

[michaelberts]

I keep getting this error when logging in, trying to retrieve an invoice, it's been going on for days now. Any ideas?

[Visokio]

I get the same and no way to contact ee

[Christopher_G]

Hi @michaelberts 

Welcome to the community..

Could you try logging in on a different device or browser please?

Chris

[michaelberts]

@Chris I have tried logging in on Chrome, Safari and Edge, I get the same error on all three....

[James_B]

Can you log in via the EE app, @michaelberts?

James

[michaelberts]

@James_B no, i've just tried to log in with the app and get the message "Sorry, there seems to be a problem.... Sorry we're having a little difficulty right now. 

[Christopher_G]

OK, thanks @michaelberts 

I recommend speaking to our technical support team so they can check your account from our side.

Chris

[1233456]

Shambles, also getting this message. It's an issue on your website not against each account

[Ian208]

I am also having the problem. Need to download my bills ASAP to close of the year, Do you know when this will be fix please ? 

[Katie_B]

Hi @Ian208. 

Welcome to the community. 

Are you seeing this error when you try logging in to your EE account online and the EE app?

Katie