Unable to log in - error 2005
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02-01-2024 10:06 AM
I keep getting this error when logging in, trying to retrieve an invoice, it's been going on for days now. Any ideas?
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02-01-2024 12:22 PM
I get the same and no way to contact ee
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02-01-2024 12:23 PM
Welcome to the community..
Could you try logging in on a different device or browser please?
Chris
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02-01-2024 01:14 PM
@Chris I have tried logging in on Chrome, Safari and Edge, I get the same error on all three....
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02-01-2024 03:56 PM
Can you log in via the EE app, @michaelberts?
James
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02-01-2024 04:25 PM
@James_B no, i've just tried to log in with the app and get the message "Sorry, there seems to be a problem.... Sorry we're having a little difficulty right now.
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02-01-2024 06:32 PM
OK, thanks @michaelberts
I recommend speaking to our technical support team so they can check your account from our side.
Chris
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02-01-2024 06:57 PM
Shambles, also getting this message. It's an issue on your website not against each account
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03-01-2024 06:03 PM
I am also having the problem. Need to download my bills ASAP to close of the year, Do you know when this will be fix please ?
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04-01-2024 07:53 AM
Hi @Ian208.
Welcome to the community.
Are you seeing this error when you try logging in to your EE account online and the EE app?
Katie
