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The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

EE app wont link to my broadband

HelloMy EE app wont link to my broadband it keeps saying "We're having trouble linking your products" what is going wrong?

Accessing app

I can not access my EE app as it tells me I haven't linked my mobile to my EE account however I have. When I try and link the device once more it states 'An account holder and main user for this number already exist.'Can anyone help?

Resolved! EE

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Resolved! Help

I accidentally linked my phone to my husband's account. I tried linking it to my account but can't as it's linked to his. How do I unlink my phone from his account. Thank You

Live chat

Hi, how comes there is no live chat function appearing? I need to speak to someone about my upgrade. Please can I get some help?

Cant find my profile

I tried to login to MyEE on mobile and web this morning. Signin part is OK, an auth token is issued but the API calls to find my identity are returning a 404 - have you broken something EE?

bleep

What is going on you better not switch me off as I can’t pay my bill because can’t get into the app or the phone number it keeps hanging up on me!!

Hi

Shocking App

Nothing wrong with the old App - this is crazy will look to go elsewhere now

Y

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