Community Activity

Thinking of leaving ee

I honestly am thinking of leaving ee. I have been a customer since 1997!I ordered the wrong phone, I have opened the box but that's it. I want to return it so I can order the phone I actually wanted...my fault totally, I am neurodivergent and got it ...

EE71-2BE8GB3 admin help needed

I have just bought myself a new drone and want to use my old EE71-2BE8GB3 to connect to it when out on the North Yorkshire MoorsAs it's a few years old I've gone and forgotten the admin password for it - is there a way to reset this unit back to fact...

14 day return procedure

Hi, I upgraded online and ordered the wrong handset, I ordered the s25 edge..I wanted the s25 ultra! I have ADHD...and i was very confused when I received the wrong handset! Anyway I have asked for a return within the cooling off period and I have re...

Roaming

I'm in France. Paid for a roaming pass for 2 weeks. Can't make calls or send text messages so have no way of contacting EE to sort it out. Any ideas, there is no e mail address . Paid for something I can't use. Not at all amused.

Liz33rtd by Explorer
  • 31 Views
  • 5 replies
  • 0 Helpful

Apple 4k Tv oe EE tv box

Since the last update on EE TV BOX, it states that I have two s et top boxes including Apple 4k Of which  I just installed, so can i use both or just one, the Apple 4k Many Thanks

Contract & Billing

Hi, I’m currently abroad and can’t make calls or send texts to contact EE. My usual payment card was suddenly removed from my account, and I can’t add it back. I’ve never had billing issues before. Is there any way to contact support from abroad with...

celinaa by Explorer
  • 10 Views
  • 0 replies
  • 0 Helpful

Video over mobile data

At home in UK we have security cameras. When in the UK I cannot stream video cameras over the EE mobile data network, while it works fine when connected to wi-fi. However, when abroad such as now while on holiday in Sardinia I have no problem streami...

ChrWil by Visitor
  • 7 Views
  • 0 replies
  • 0 Helpful

10£ pack pay As you go

Hello. I’ve just bought 10£  pack. I also requested for number transfer which is still under processing but I noticed I can’t make a call and text. Could you help me with this? I don’t know if this has something to do with the number transfer.Many th...

jmauhay by Investigator
  • 31 Views
  • 6 replies
  • 0 Helpful