Can’t upgrade online

[Laeds]

My contract ends on the 25th of Feb 2024, 150 tell me I can upgrade anytime but the app says that I can’t upgrade now. Anybody experienced this?

[Leanne_T]

Hi @Laeds 

Thanks for coming here. 

Can you text UP to 150, does the reply show you are eligible to upgrade? 

Speak soon 🙂

Leanne.