Support using EE to manage your account and check data on-the-go.
We're aware of some issues with Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...
If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
hi all,i realized tonight that my ee account was a "user" account and not my original "bill owner" account. i logged into the bill owner account and all seemed well as the phone number and billing breakdowns where all as they were expected to appear....
Hello, is anyone else having problems updating their payment details on EE's portal?My card expired, so I couldn't renew my subscription pack, and when I tried changing the payment details to purchase the pack again, the process gets stuck on step 2,...
Why why why change this app before was great now it’s a total joke nothing works it’s just a chat app I uninstalled then reinstalled just keeps going to this chat app Bjesushelppppppjason
I ordered a new Samsung A14 5g yesterday. My Order Confirmation email says I've opted out of all communication calls texts email.If I've opted out of communications, why was I able to order a new phone by talking to EE, how was I sent a pin Nbr by te...
Cannot find how to gift data online as App is down. Extremely frustrating as I top up sons phone at the start of every month. Now if I use data in between this will reduce the amount I can give to my son, as I have noticed that the amount I can gift ...
Hello I can’t gift data to my son
