Support using EE to manage your account and check data on-the-go.
We're aware of some issues with Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...
If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
Same to me. Can't log in to App
Every time I try to see upgrades I get met with a page saying “Sorry! We couldn’t find that page…”Why is this happening?yes I cleared cache, different browser, desktop pc etc. Can’t view store at all when logged in but can when logged out. Is EE tryi...
Apparently my connection has been changed to strict?? I'm 28 and pay the bill myself. Any actually good ideas on how to turn it off?
What date does my current contract end?
I want to buy a 7 day data add on
Register fine. Login fine. Try to link number. Enter sort code, last 4 digits of account. “What happened? Sorry, we were unable to complete your request right now. Please try again later”. Tried on Safari, IE & Chrome
I was wondering if I could get transcripts from calls on the 2 and 3 of august 2022
Hi. I'm abroad in the USA at the moment and need to speak with customer services via live chat but it doesn't seem to be working. Is anyone else having the same problem?
I wanted to look at upgrading my handset early but all I get is the above message. I have rang EE but they said it looks fine on their end. Has anybody found a solution ?
My partner has added my phone to her EE account however I would like to be be on my EE account Is there anyway I can take it off her account and add it to my own?
