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Forum Posts

How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Christopher_G by EE Community Support Team
  • 589781 Views
  • 0 replies
  • 12 Helpful

Mobile Phone plan doesn't show up in new look app

I am trying to view and amend details on my PAYG Mobile plan but since the new look app update I am unable to see my plan.  When I try and link my mobile number it tells me it is already linked but it does not show up in the app.  The manage page jus...

Lilcpl by Investigator
  • 1353 Views
  • 5 replies
  • 1 Helpful

Not the best

I apologise in advance but this is somewhat of a rant, to say I think EE is the best mobile company these days is not true. In fact I think it has been going down hill rapidly but now its dropped over a cliff, the new phone plans are truly awful and ...

wills_53 by Investigator
  • 392 Views
  • 1 replies
  • 0 Helpful

upgrading phone

Trying to upgrade my phone but every time I click onto the browse the upgrade phones it goes back to the previous page and says cant log me in. 

Can't link my phone

I must have linked my phone a long time ago when I used a different e mail address and the e mail service no longer exists. I now use a different e mail but when I try to link the phone it says I have already linked to this defunct e mail and I must ...

TimPP by Visitor
  • 369 Views
  • 2 replies
  • 2 Helpful