Support using EE to manage your account and check data on-the-go.
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
Technical support have informed me there is a problem migrating some new ee customers re. ee id to the platform online/app where access to billing and family data sharing can be managed.I am affected by this.How long will it take to resolve?
Hi all, trying to get through to EE on the phone and all I get is a text message saying someone will contact me in 15 minutes. No phone call from them at all.
Hi, I got my phone number 2 years ago, and it was added to my stepdads MyEE account without me knowing. A year ago my stepdad and my mum broke up. I pay the Pay as You Go, but cannot add my phone number to MyEE. Is there a way to remove it from my ex...
Hi I recently got my son a mobile with EE as they are merging with BT. Previously had mobile with BT. Anyway set it all up and could see all the info etc for data and phone on the app and website. However since my bt broadband and TV has gone over to...
Iv had a message about swapping points for an amazon 299 reduction voucher can anyone tell me what this means and if a legit thing
Hello...I've had an EE account for some time, but when I log in now, I'm prompted to verify my account by clicking a link in an email that never arrives. The correct email address is shown, but as the mail never arrives I can't complete the verificat...
Every time I go to log in to the EE forum, I get the password incorrect message. I reset the password, to the same password EVERY time and it lets me in. Go back an hour later and have to go through the same thing again. It is just me? Or is it a "fe...
Navigating around the new version of the app, the inbuilt top up function says "we can't load this information",top-up wecan'tloadthisinformationThis is after tapping on the "Picked out for you" - card; with the Top-up here button & the image of a la...
