Support using EE to manage your account and check data on-the-go.
We're aware of some issues with Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...
If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
I want to recharge
Hiwhen I log into my ee account I can see my ex husbands phone. I have already contacted customer services to have this removed as I don’t have access to take it off. How can this be removed?
Trying to check on my upgrade options and any additional tech to add to my contract and the website and app just keeps reloading a page stating “Something new is coming” and asking me to sign in again to EE? Ive tried multiple browsers and different ...
Hi there,I've sent my phone off for an apparent free repair as it's under warranty until 2025 (Google Pixel 7).I've just received an email saying that the device damage and problem, which is the device not being able to connect to wifi, isn't covered...
Can you please advise when the ee app will be operational ? I have deleted and reinstated the app on multiple occasions and have got to varying stages of logging in after I've installed it before it crashes. this whole sorry situation started when th...
I need help adding the roaming bundle £15 my account on the website isn’t letting me
Hi,I recently took an additional connection on my account for my wife to use. All went OK, SIM arrived and we've ported the number over.Wanted to create a "My EE" account for my wife, I know I'm the bill payer, buy got the impression she could still ...
How do I get s 9 digit pairing code?
I need to share data but can't app not working?
