EE Account Balance

rumanaali1207_ · ‎13-06-2024

I am struggling to check my balances on the app. When i click “manage” nothing seem to be coming up about my subscription pack or my credit.

rumanaali1207_ · ‎13-06-2024

Down below is an image to what I am saying. Even if I click subscriptions I get nothing.

XRaySpeX · ‎13-06-2024

Are you on contract or PAYG?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

rumanaali1207_ · ‎13-06-2024

i am a PAYG

XRaySpeX · ‎13-06-2024

Text BAL to 150.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

354- · ‎14-06-2024

@rumanaali1207_ - Are you able to view anything when you tap on the Mobile & Sims button/icon?

rumanaali1207_ · ‎15-06-2024

this would come up

rumanaali1207_ · ‎15-06-2024

i do but i want to be able to see my balances without always texting 150