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I have just come over to EE

K666SJW
Visitor

I have come over to EE from a legacy BT mobile account felt like I was “Press ganged” but promised it would all be fine 🤷‍♀️ 

I am trying to link my mobile to the app but to no avail it will not send me a code & after several attempts locks me out of trying 🤦🏼‍♀️ 

I called to speak to an advisor & although he was very nice could not assist! So I am now left unable to check my account!

Not such a smooth experience as I was promised can someone please assist?

Thanks 😀

1 REPLY 1
Christopher_G
EE Community Support Team

Hi @K666SJW 

Welcome to the community. 🙂

What happens when you try to link it? Do you get any error messages?
Chris