EE app and website

How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Resolved! Ee-team

Hello !

App not working

Can anyone help. My EE app hasn't been working for months. I have tried updating it, deleting the app and re installing, clearing cache but keeps coming up error or sorry can't load right now.

Phone unlinked from account

At about the start of the year, me and my mum called EE to change the details on the account as I began paying for my phone bill. After we called, my details were unlinked, making it not possible to see any of the fetaild relating to my phone. I call...

Change my postcode

How can l change my postcode

How do i speak to a person at EE?? Been trying for over 2 hours now

Apple Watch cellular

How to connect

EE website problem

2nd October. I can’t log into the EE website. Every time I try to log in, an 01 code shows on the screens and the text “Internal error”. Fortunately, I found that I could access and download my bill via the app. Logging into the website never seems t...

Verification email

Changed broadband and tv from BT to ee. Tyring to set up app ee but not received verification email for account number

Application error: a client-side exception has occurred

there is error when i try to check my mobile for the bills & payments and plans & subscriptions by the way, i can check the broadband bills and plans

Resolved! Number not linked

I have moved to EE from 02 but in the app and on MyEE my phone number wont link, so can view any of my allowances. Every time I try to link it, I get the error that the phone number is already linked. I have done this both in the EE app and online us...