Lost accounts
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18-06-2024 01:16 PM
I logged in before, i could choose which account i could look at, My personal phone or my work phone. I cannot find my persona phone information. I have the work one, but want to upgrade the personal phone and information gone.
HELP
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18-06-2024 03:47 PM
Thanks for coming here 🙂
Have you recently made any account changes to the personal account?
Do you have an option to link device when logged into your EE account? If so, could you try entering the personal number and see if this links for you?
Leanne 🙂
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18-06-2024 04:22 PM
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18-06-2024 06:06 PM
OK, thanks @LellyBelly29
I recommend speaking with our Mobile Care team so they can try and help you get access to that account.
Chris
