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Forum Posts

How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Christopher_G by EE Community Support Team
  • 602363 Views
  • 0 replies
  • 12 Helpful

EE Down??

What's exactly going on? I'd like to pay for my monthly payment, but my app is down and cant even pay through dialling 360. Is anyone else having the same problem?

Daveyy by Investigator
  • 851 Views
  • 5 replies
  • 1 Helpful

Chat option in app

 Just confused why in my EE app I don't have chat option? My partner have this option in app. We are both using iPhones with latest iOS and latest app version. Whats wrong with my account ?

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maxon_uk by Established Contributor
  • 989 Views
  • 7 replies
  • 2 Helpful

Resolved! EE SIM card

I had an iPhone 13 Pro Max contract with EE. The contract ended but was due for an early upgrade. I then switched to Sim only contract & kept the same sim. I then upgraded to the iPhone 15 Plus I took the sim out & into the new phone. I am now having...

Missmiaar by Investigator
  • 829 Views
  • 7 replies
  • 1 Helpful

Live chat

So in the middle of trying to sort out my bill I’ve paid and not updated. Then they do maintenance on the app so I can’t access the information. Nice EE

Duane04 by Explorer
  • 479 Views
  • 1 replies
  • 0 Helpful