EE app and website

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The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Resolved! Payment error "Sorry, we were unable to complete your request right now"

Hello,I've been trying to buy an add-on but after inserting my payment details I'm redirected to an error page that says "Sorry, we were unable to complete your request right now. Please try again later".I've tried multiple times on the website and t...

Resolved! L6 3AE

Hi dear I have problem in my app I couldn’t sign in

Good

EE mobile app down

Am I the only one that still can't access the EE app just keeps telling me to go to this community page ?

Not impressed with the app - why is it so hard for family members to see usage?

Not impressed with the app - why is it so hard for family members to see their usage?Four family members. Four sims. One bill payer.Why make it so hard to set them up with their own usage views on the app on their own phones.No instructions for how t...

Account

I would like to check my account

Hi,I try to download my bill but I can’t,Can you help me please!

Ok so the app is down for service, just trying to sort out end of month data

Trying to pass data on to my family as it resets back to zero. How on earth is anyone supposed to manage their data plans when this happens?. Taken a screen shot of the page that shows EE is currently making changes or making the app better but it do...

Resolved! Ee app

Why when I’m logi in to my app I don’t see my bills and pay what should I do

Data allowance issue

I have two additional numbers on my account t for my kids and this last month they both had issues with data allowance. I had someone give the unlimited data unitl it resets on the 9th but both kids are saying that there phone has no data and won’t w...