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App - can't top-up or manage account

SaiZaro
Explorer

Downloaded the app and I do not have an option to manage my account at all, even after linking my number all I can see is to buy phone, broadband and other stuff but there is no option to see my balance or top-up. Everything works fine via website and my number is linked according to message I see any suggestions?

1 SOLUTION

Accepted Solutions
SaiZaro
Explorer

Ok Didn't realised that I needed to wait (it took around 2.5h for me) for that part of the app to update after linking 

View solution in original post

2 REPLIES 2
Chris_B
EE Community Star
EE Community Star

@SaiZaro  Manage is at the bottom in the middle of the 5 options.   

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
SaiZaro
Explorer

Ok Didn't realised that I needed to wait (it took around 2.5h for me) for that part of the app to update after linking