Support using EE to manage your account and check data on-the-go.
We're aware of some issues with Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...
If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
My ee app is not working I'm not able login to my account through the website I spoke with ee many times and still not sorted Have anyone manage to sort this out somehow ??
I don’t know why EE company takes more than 1 month to fix the app problem, so before when I want to top up my eSIM card it was very easy and it takes a seconds but now when suddenly my data finished in midnight I have to wait until the morning to go...
Hi guys sorry for the question looking to upgrade from my 14 pro max to the 15 pro max it says they offer up to £336 will that money if I did get offered it go to my bank or just my ee account please
my plan direct debit tried to go out yesterday but had no money in that bank account. It failed and I can’t buy one now because app is down? Any suggestions please?
I tried to log into “My EE!” on the EE app and was denied access, via a message in red lettering stating that I can’t access “My EE!” at the moment!” Totally disgusted and so unimpressed with EE in its full entirety in every sector of EE. I actually...
Having an option to do this as 'self service' via the EE app or Website would be nice!
Hi, I have just ordered a new Samsung Galaxy and this morning received an SMS telling me I have new documents to view in My EE. After spending a good 15 minutes trying to find it I have given up. Can anyone help please? I have accessed a previous que...
I have just joined EE today (Feb 2024), and scanned the QR code I got in the post to download the EE app, but I just get a msg that the app is incompatilbe with my phone, why is this ? I see alot of old posts about this from 2021, so has EE still no...
