Support using EE to manage your account and check data on-the-go.
We're aware of some issues with Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...
If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
Everytime I log onto my EE app its always down for upgrades, nothing ever changes on the app, have to load it online,no technical support, can't wait for this contract to end now, bloody farce
I would like the best sim package you have at the moment please
Hi, I am having the same problem, I have a prepaid data sim in a TPlink WiFi router and when I try to link the phone number to my account and I enter the passcode, it says having trouble finding my product, can you help?
Trying to set up new account but when get to move in date, bank date etc message comes up ‘date needs to be after DOB’. But they are won’t let me pass. Husband tried setting his up and he is getting same. Can’t phone as our network is down That is ...
My EE app on my phone isn't working, tried re installing but no joy. Go to website and some features aren't working, can't gift data. Tried installing app on my tablet and doesn't work there either
My new address is [Mod edit: Please don't post your address in this public forum. Thanks]
I don't have the option to use live chat online or on the app. I'm logged into my account and have tried multiple browsers, turned off ad block etc and still nothing. I have an issue with my sim card and I want to be able to talk to someone using onl...
if i try to make an account on here while using NordVPN i get this error
