Support using EE to manage your account and check data on-the-go.
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
Hi, I’ve noticed that for this current month that the app and website aren’t showing how much data has been used for any of the phones on my account (4 in total) apparently nothing has been used. If data is gifted it shows the new amounts but it does...
I am using app have gifted data to my wife over a year both on same account it says she can gift to me but not other way round
Hi, When i try to browse the gaming section of the EE site while logged in i get the following messageApplication error: a client-side exception has occurred (see the browser console for more information).Tries on several browsers and devices. Any id...
I cannot view / see any account on the My EE app, I am currently aboard and want to increase my spend cap so I can continue using my phone but can’t.
Why in we app does it show my old number
Please i would want an explanation to this and way forward because this was the reason why i changed provider in the first place… may I know the kind package I'm on ?I need to way forward because what I was told is different from what I’m experiencin...
Is it possible to add another user to my online account?
I've tried over the last week or so since joining EE to add my devices mobile and broadband to see my accounts what I'm paying and when.. been to the shop 3 or 4 times spent countless hours speaking on the phone, im told the accounts are linked but I...
I have tried this, entered the pay as you go mobile number and then entered the PIN that was sent to the pay as you go number to confirm. Confirmed that I will pay for the linked changes going forward and then receive a message saying that need to go...
We have moved and need to change my address
