EE app and website

How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Cant login app and web

Hello, I have not been able to log in to the app and website since I switched to EE last year. For the first 2-3 months, I tried very hard to solve the problem, called many times on the phone and talked for hours. I wrote via online chat but it stil...

Issues Adding Phone Numbers to EE Online Account - Seeking Advice

Hey everyone,I've hit a snag with my EE online account that's proving to be quite a headache. Despite multiple attempts, I just can't seem to add my phone numbers to the account. Every time I try, I'm either greeted with an error message or the proce...

Resolved! Cant register payasyougo sim

I am trying to link my sim up to my account but it says its registered with an email address I no longer have access to how can I change my email address

Website has not worked for at least a month

Is EE ever going to attempt to fix their website? Their app is only useful for seeing how much data you used, but nothing else since it pulls all data from the website and directs you there anyway. Website hasn't worked since at least Dec, the first ...

Resolved! New Sim Only Contract not showing on app

Hi, I negotiated a new sim only contract on the 2nd March over the phone via customer services. I called a few weeks later to say I had not received a confirmation of the new contract in writing. CS advised they were unable to see the new contract u...

Cannot access help from abroad (Bolivia)

Hi, can anyone from EE explain why I cannot access the help function (via app or website) when trying from Bolivia?Thank you

Liverpool51#

When I text 150 to check my plan i get a message that says you are currently not on a compatible plan is there anything I need to do

Ee app

Is the ee app down

Resolved! My EE app login not working

I made a My EE app account but cant use the app. I'm doing this off of a mobile device

Resolved! I cant get my ee app to work

I go a new phone in september samsung s22. I haven't been able to link my phone account with the app instead I have to go to the website to view my bill usage etc. Can anyone tell me how do I connect my phone account the app?