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Support using EE to manage your account and check data on-the-go.

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Forum Posts

How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Christopher_G by EE Community Support Team
  • 610663 Views
  • 0 replies
  • 12 Helpful

Uprage

Been trying to load my upgrade for 2 weeks now and it says cannot load information try bring online or something like that,Supposed to be the best network and my bill is £270 a month  Pretty disgusted with the service from ee 

Teddy012 by Visitor
  • 470 Views
  • 1 replies
  • 0 Helpful

Link a Product

I have been on the phone to EE 3 times and every time the agents have said they would sort this out and they would report this issue to the technical support team and nothing has happened since. I have been using the EE app for a while now and had no...

LucyB20 by Visitor
  • 1828 Views
  • 3 replies
  • 0 Helpful

New app feature

Why is it so difficult now to view bills and data usage on the app? Even when I clicked on ‘Manage’ nothing works. 

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Phand by Visitor
  • 505 Views
  • 1 replies
  • 1 Helpful

How benefit me to link my account to my device?

Am I missing something? How benefit me to link my account to my device? Hi y'all, Hope you're well. Totally new to digital world & lost. Q1: How does it benefit me to link my account to my device*? Is purpose to manage my account online? Seems super-...

g-eeee by Visitor
  • 669 Views
  • 1 replies
  • 0 Helpful

Account

My mum is paying for my phone on her account, if I link the phone on my account will it mess up the billing? Is there a better way to see the details 

Storm8 by Visitor
  • 428 Views
  • 1 replies
  • 1 Helpful