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Forum Posts

Discovery+ (TNT Sports) activation issue on the EE app

We're aware of some issues with  Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...

NickBS by EE Community Manager
  • 9197 Views
  • 32 replies
  • 11 Helpful

How to clear app cache on Android phones

If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...

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Alex_M by Star Contributor
  • 23057 Views
  • 15 replies
  • 9 Helpful

How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Christopher_G by EE Community Support Team
  • 489620 Views
  • 0 replies
  • 12 Helpful

Free Samsung 6 watch

Hi,I have just purchased an s23 ultra and noticed there is a free Samsung watch offer. How do i go about claiming it?

Andydoug by Explorer
  • 476 Views
  • 3 replies
  • 1 Helpful

Data Gifting Not Working

Anyone else unable to gift data since yesterday? deleted and reinstalled the app still gives the errors message gifting failed 

G_J_W by Investigator
  • 460 Views
  • 7 replies
  • 0 Helpful

iphone 15

hi ive been trying to pre-order iphone 15 but every time i click on it, it says sorry we cant display this page??? is this a problem you’ve been having??? 

beccs1 by Explorer
  • 331 Views
  • 3 replies
  • 0 Helpful

Resolved! Data add on

How do i add data?  i have ran out of data, but the ee app and online account aren’t working,  tried calling 150 and texting 150 but having no luck i just want more data to get me through to 29th 

RColly94 by Visitor
  • 438 Views
  • 1 replies
  • 0 Helpful