Support using EE to manage your account and check data on-the-go.
We're aware of some issues with Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...
If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
I tried to log into “My EE!” on the EE app and was denied access, via a message in red lettering stating that I can’t access “My EE!” at the moment!” Totally disgusted and so unimpressed with EE in its full entirety in every sector of EE. I actually...
Having an option to do this as 'self service' via the EE app or Website would be nice!
Hi, I have just ordered a new Samsung Galaxy and this morning received an SMS telling me I have new documents to view in My EE. After spending a good 15 minutes trying to find it I have given up. Can anyone help please? I have accessed a previous que...
I have just joined EE today (Feb 2024), and scanned the QR code I got in the post to download the EE app, but I just get a msg that the app is incompatilbe with my phone, why is this ? I see alot of old posts about this from 2021, so has EE still no...
Funny how everyone can’t access their payments all I’m saying is that there better be some sort of compensation as it’s strange that it’s down for most of the day
recently i have not been able to see my two other plans i was just wondering how i could possibly change to see my remaining data on my other plans?
The EE mobile app has been absolutely hopeless for quite a while now. I'm sick of it ! uninstalled & reinstalled numerous time & it just does not work. Plus our broadband keeps dropping in & out for no reason, EE can't find a fault.All our family are...
Upgraded sim card last night but not showing on app the new lay out is so difficult to navigate
i am trying to do an early upgrade because my phone has gone completely unresponsive, but the website is taking me in circles!i logged into my account, going to look at upgrade deals and it just tells me it can't log me in!i can't call the 150 number...
