EE app and website

Support using EE to manage your account and check data on-the-go.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Christopher_G by EE Community Support Team
  • 590041 Views
  • 0 replies
  • 12 Helpful

ee

hi my name is yogesh my phn number is ************* my EE app is not logging in can you please resolve this issue [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

Upgrade page won’t load

Why can’t I access the upgrade page online or in the app I’ve cleared cookies but still won’t work it’s been like this for two weeks now just want to upgrade my phone

My EE web - slow / non responsive

Anyone else getting a { "code" : 500", "message" : "GatewayTimeout" ? The  my EE website/dashboard is really really slow/non responsive; have tried the, clear cache & cookies, routine!

354- by Star Contributor
  • 494 Views
  • 5 replies
  • 0 Helpful

Can't change password

Upon logging in I was asked to change my password, but when I try, I'm only halfway through typing my new password when the page refreshes and shows a message "Your password has been changed". Great, but that's not the password I chose because I wasn...

Resolved! Bills and Payments not working

Since the recent update to the android app I am not able to see anything but an error message when trying to check Bills & payments, both in the app and online web browser.Is there a fix available please.

Issue with EE online store

Hi I'm having an issue with the EE shop on the app and on the browser, whenever I try to get a contract out online it lets me get to the part where you input info for the credit check but when I try to go further it shows a popup that says I need to ...