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Portabilidade do número

SIRL3I_ALTO3
Visitor

Passei da Giffgaff para essa operadora, fiz um plano, paguei por ele, o chip chegou e não existe no aplicativo um local para se explicar como fazer isso. Estou sem GIFFGAFF e sem EE. O que eu faço agora. Me expliquem, tem que ser mais fácil pra gente que não entende de tecnologia 

5 REPLIES 5
XRaySpeX
EE Community Star
EE Community Star

@SIRL3I_ALTO3 wrote:

I went from Giffgaff to this operator, I made a plan, I paid for it, the chip arrived and there is no place in the app to explain how to do it. I'm out of GIFFGAFF and out of EE. What do I do now. Explain to me, it has to be easier for people who don't understand technology


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To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
XRaySpeX
EE Community Star
EE Community Star

@SIRL3I_ALTO3 : To do what? The "it" of your post!

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
moscab1
Contributor
Contributor

Not sure why OP wrote in Portuguese in an English community forum.
Anyway I'll try to help.
OP was on GiffGaff and bought a EE plan and paid for it.
OP received the SIM but apparently it's not working and he's asking what to do

moscab1
Contributor
Contributor

Mas pediu para fazer a transferência do seu número GiffGaff para a EE?
Outro pormenor: o seu telemóvel está desbloqueado a qualquer rede, isto é, se funciona com qualquer SIM?

XRaySpeX
EE Community Star
EE Community Star

@moscab1 wrote:

But did you ask to transfer your GiffGaff number to EE?
Another detail: is your cell phone unlocked to any network, that is, does it work with any SIM?


If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP