Support using EE to manage your account and check data on-the-go.
We're aware of some issues with Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...
If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
Hello everyone, I did it for my daughters ages ago but I’ve forgotten. So my daughters number on the app has her picture there. How I do I do the same for the other 2 numbers I have?
My manage page is blank on the EE app. The app is up to date and I have tried clearing the cache and uninstalling and reinstalling but it still isn't working. Any suggestions?
Whenever I try and log in via a laptop, this is what I get.Tried calling 150 this morning, and was given the option of face recognition as this was 'much quicker' to get to the right option - that also displayed an error screen.Tried accessing via th...
Why can’t I access my account
good morning Dears i need my puck cood please
Hello I currently have 2 sims on my family plan. One of which I managed to name as my daughter so it shows her name within the app. I activated her number online as I wasn't porting a number and it was her first phone.I can't find any way to change t...
On Friday the 10th October my Daughter who is a paramedic was robbed of her phone wile on a call out,wile that was bad enough trying to get her reconnected via a new Sim as been almost impossible via 150 and webchat is as much use as **bleep** on a f...
My two children have migrated to my account as a family plan. The EE app no longer recognises their accounts and they are unable to track their usage and data. They want to be able to view their data usage so I can gift them if they are running low. ...
Anyone know how long the app is down for maintenance?
