Skip to main content
Forum FAQ's

EE app and website

Support using EE to manage your account and check data on-the-go.

cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Sign In to Post

How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Christopher_G by • EE Community Support Team
  • 589886 Views
  • 0 replies
  • 12 Helpful

Resolved! EE account no info

I am trying to see my plan, subscriptions etc. On the app of EE, but no information displayed. I am a new customer and bought this morning a plan but not sure what I have chosen and when is the payment scheduled. No EE agent available on 150 number o...

Gretavh by • Visitor
  • 477 Views
  • 1 replies
  • 0 Helpful

EE app

The EE app is not working. I cannot see my accounts and it has been saying try again later for the last few days. We were on the phone with BT about our landline and.she could see our EE accounts for our mobiles. She updated them. We tried to see our...

Kinsey5156 by • Valued Contributor
  • 1679 Views
  • 13 replies
  • 0 Helpful

Resolved! App and web not working

I’ve been trying to login on the app and on the web for about a week to view my bills etc and can’t get access on any, anyone know why or what could be causing this.

Davidh133 by • Investigator
  • 615 Views
  • 4 replies
  • 2 Helpful

Resolved! No suitable plans

I am now eligible to upgrade, however, when I use the app or online it says “sorry there are not suitable plans available for this device right now” on each phone I click on. Why is this? What do I need to do? 

Becca86 by • Visitor
  • 2247 Views
  • 3 replies
  • 2 Helpful
Top Helpful authors
More