Support using EE to manage your account and check data on-the-go.
We're aware of some issues with Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...
If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
Hi, my name is c9 / curt lease invite all your friends and family to the new EE website and app and please feel free to join EE for some great discounts and offers we have in store and on the website
I tried to link my EE sim to the app but when I try it says this. Please help me with this. I only got this Today.
My old phone number is showing on the EE app however if I go into the settings it shows my new number.This is concerning as I have tried to top up my new number because I thought it would top up the one that showed in the settings however it topped u...
Just want to offer some clarity to other members of the community. I go travelling tomorrow so was looking to activate my roaming data however I am unable to access my profile. I receive the error message 'There seems to be a problem... Sorry, we're ...
Hi EE community,I've been an EE customer for a while now and have used the app since the beginning although I'm finding it extremely painful and stressful to use at the moment. I can hardly understand where to go or how to proceed to make any changes...
Hi. I have two PAYG SIM numbers registered to my EE account. I used to be able to access details of them both by clicking something like "choose a device" but this option seems to have disappeared!I have looked on the App and online website.Would w...
My manage section in the app and it’s blank could someone explain this.
