EE app and website

Support using EE to manage your account and check data on-the-go.

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Forum Posts

How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Christopher_G by EE Community Support Team
  • 603181 Views
  • 0 replies
  • 12 Helpful

Unable to gift data to another number on my account

On my account there are 3 other numbers that I gift data to each month. Looking today, only one of those numbers is allowing me to gift data to itBelow is an example of trying to gift data via the website, when I try via the mobile app I can only sel...

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EE chat via the Website

Hi all, I am in the process of transferring my phone across, but had a question about another delivery. I use my laptop a lot and was wondering why the chat option has gone from the Website?

Walshy11 by Visitor
  • 658 Views
  • 1 replies
  • 0 Helpful

APP & Website Error

Good afternoon,Is anyone else experiencing the same issue? what’s the solution for this? - any help is greatly appreciated. 1st screenshot: The EE App 2nd screenshot: The EE Website     

IMG_0484.jpeg IMG_0485.jpeg
Vivi099 by Contributor
  • 1258 Views
  • 11 replies
  • 3 Helpful

Resolved! NHS upgrade codes - existing customer

Upgrade timeExisting EE customer:I have an iPhone 14.not really wanting to upgrade handset so looking at SIM only.Blue light/NHS discount/EE perk codes are all not working. Invalid code message is displayed when I try to order on my phone and I-pad. ...

kiwi60 by Explorer
  • 640 Views
  • 2 replies
  • 1 Helpful