EE app and website

Support using EE to manage your account and check data on-the-go.

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Forum Posts

How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Christopher_G by EE Community Support Team
  • 590018 Views
  • 0 replies
  • 12 Helpful

Website and app

I have been trying to login to my account for the last few days using the app and the website and it comes up with there is a problem. I’ve tried using more than 1 phone so it’s definitely not the device I’m using. How long till this is resolved? 

Klb4 by Visitor
  • 346 Views
  • 1 replies
  • 2 Helpful

cant access final bill

Left EE & cancelled DD. As expected they contacted me for the amount. I tried for over an hour to get a copy of the bill to see what I am being charged for. ( I know the amount) This is impossible unless I agree to a letter which is charged for! I wa...

Missmouse3 by Valued Contributor
  • 576 Views
  • 3 replies
  • 2 Helpful

Changing a password

Has anyone tried to change their password on the appallingly poor EE website?  It has taken me an hour to get the right link to do so.The EE website is top the list for uselessness, being unfriendly and unnecessarily complicated. Shame on you EE.