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How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Christopher_G by • EE Community Support Team
  • 589871 Views
  • 0 replies
  • 12 Helpful

Resolved! Access account is Simple when you find out how

Been trying for months to access my account after switching to EE and finally found out how !  You need to register for account. You would think that you had an account wouldn’t you once you’re up and running and trying to speak, yes.actually speak t...

Dolly444 by • Visitor
  • 584 Views
  • 2 replies
  • 1 Helpful

Calling 150 today

I have been trying to get through to speak to someone at EE all day today. Each time I get through to the menu of options and select broadband and then option 4 all I hear is “please hold” repeated on a loop. I have tried all the other options and th...

Jbc2 by • Visitor
  • 365 Views
  • 1 replies
  • 1 Helpful

EE service with corporate support is worse or the worse, the person who picked my call for my sins had no clue on what the corporate support and service even means! Please can someone try to sort this and so who do I contact to sort the corporate sup...

Website and app

I have been trying to login to my account for the last few days using the app and the website and it comes up with there is a problem. I’ve tried using more than 1 phone so it’s definitely not the device I’m using. How long till this is resolved? 

Klb4 by • Visitor
  • 342 Views
  • 1 replies
  • 2 Helpful

cant access final bill

Left EE & cancelled DD. As expected they contacted me for the amount. I tried for over an hour to get a copy of the bill to see what I am being charged for. ( I know the amount) This is impossible unless I agree to a letter which is charged for! I wa...

Missmouse3 by • Valued Contributor
  • 575 Views
  • 3 replies
  • 2 Helpful
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