Support using EE to manage your account and check data on-the-go.
We're aware of some issues with Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...
If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
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After 7 long years with EE I feel it may be time to say goodbye. You lot don’t really appreciate those old customers who have been so loyal and rather keeps on requesting for more monthly payments with little perks. My mother who recently signed up ...
Am I able to leave EE after my contract has finished with them through the app, if its working... Or do I have to call them and notify them? I have 10 days left of my contract.
Why on earth is my EE account off line? I can’t access anything?? It’s been doing maintenance for the last 3 days. Please, when will it be back on?
Whats happened to MY EE can't access anything
absolutely disappointing, one can't trust EE services as it's down again! Is there someone who is in charge or that can at least give some answers...
It’s a shame that one of the biggest telecommunication company in the UK is having such a terrible app technical difficulties over a long period of time. My app have displayed (account closed) for over two month and I’ve reported the issue several ti...
Tryin to pay my bill
