EE app and website

How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Unable to login to app or website

I am unable to login into my account to access bills and information, this is very annoying there seems to be constant issues

My profile is not loading

Can’t seem to log into the app or the website to view my profile. Just keeps returning an error. I have an upgrade going through in the next couple of days, could this be the reason? But it’s been going on since Monday so I don’t understand it. Help.

New to EE. How can I see my account balance.

The website is absolutely appalling. Seems like it was made by the work experience junior. I may not be with EE for very long.

I need one more phone

Hello

Resolved! Sim

How can i refel my card

EE Chat

I’ve started a chat on EE but now I can’t find where my messages are. The notifications are coming through that someone is speaking to me but when I click on them they don’t go back to the chat. Does anyone know where I can find my messages please.

Cannot see my bill.

Resolved! Access account is Simple when you find out how

Been trying for months to access my account after switching to EE and finally found out how ! You need to register for account. You would think that you had an account wouldn’t you once you’re up and running and trying to speak, yes.actually speak t...

Ee app

Anyone elses app not letting them see account ?

Calling 150 today

I have been trying to get through to speak to someone at EE all day today. Each time I get through to the menu of options and select broadband and then option 4 all I hear is “please hold” repeated on a loop. I have tried all the other options and th...