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Can’t link number to account

lwh11
Visitor

‎10-11-2024 01:40 AM

Hi all,

 

I recently took out a business sim on monthly contract. I got a sim in the post and activated it and then ported my old number over which has all gone through. I am still unable to link my number to my account, getting the message we are unable to find any products matching the number. 

Any help?

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1 REPLY 1
Northerner
EE Community Star
EE Community Star

‎10-11-2024 09:47 AM

Hi @lwh11 

Have you tried registering on the EE website first. 

Does your ported number work ok, people can call/text.

Thanks 



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
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