Support using EE to manage your account and check data on-the-go.
We're aware of some issues with Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...
If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
I have been trying to use the EE chat within the app and continuously freezes when I do so I am unable to access. There is no option when i log in on browser.
my upgrade is due today but it just says manage on my work portal usually it will say upgrade. what will happen if i put an order in, will my existing contract cancel and the new one start
Hi all A couple of things - are you getting the 404 error when trying to go between pages - its very frustating!Also I am trying to contact EE regarding an upgrade - I am getting a meesage to say that I can, but then when I click on the upgrade box i...
Ee please sort your app out I can seriously not view my account the billing part I’ve asked you guys about this before and it don’t ever get sorted I get your busy but please find some time to fix the small problems first not just the bigger issues t...
I’ve got incredibly bad anxiety and I cannot get words out when actually on a telephone call. I’ve tried to access the live chat but all it does is buffer on a screen for 20 minutes until I either loose patience or the app crashes.Is there an email ...
I’m finding the website really hard to use to upgrade . I go through the upgrade link but i want to keep my old number and going through the checkout no where does it say about keeping number or trading in old phone , I have to put all my info in aga...
