Support using EE to manage your account and check data on-the-go.
We're aware of some issues with Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...
If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
HiHow can I update my address?
For the past week I cannot access my EE account through the app and I get limited information through the browzer, I keep getting a 'sorry we cannot access this info right now'I can't view my bill or do anythingCan anyone help please
Is anyone else experiencing buffering on the EE store, which goes no where? First I was getting error messages, now I just get three EE balloons rotating, which I am assuming is buffering. I have tried the iOS App and three different web browsers and...
Hi to everyoneI made a monthly plan to my nubmer and after that i can not chack my ee acc. What is a problem? Today its also charged me 20.40£ from my debit card.
My ee perks account has been deactivated cause I took to long to respond, can I reactivate it please I don't know how to?? X
I'm trying to add my husband as an authorised contact to the account, but am going round in circles. On the chat they told me to call up, when I called up they told me I can do it on my account online, but i can't find the option anywhere.Does anyone...
Trying to navigate my way around the ee website is proving to be utterly irritating. Some pages I go to aren't working at the moment. I've cleared cookies as suggested and still it continues. I really do wish ee would improve the website. It's al...
I've just moved to a new phone (Android, Nord CE4). The EE app moved across OK (seemingly) but the Login button is non-responsive. I uninstalled and then re-installed from Play Store, the same; I tried deleting cache; I tried Force Stop - still the ...
i cant see how much data i have on the EE app because i sign in and try to link my account but it says it’s connected to another account which is not right as i only have the account i set it up with can i get some help with what to do please
