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Forum Posts

How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Christopher_G by EE Community Support Team
  • 589474 Views
  • 0 replies
  • 12 Helpful

Did you manage to fix this? Im having the same issue

Unable to gift data

Unable to share data on a shared plan. It has said that it will be fixed for over 2 weeks now. It's not my app as I've a different device and the website via laptop. Any ideas when this will be fixed? 

Jb248 by Visitor
  • 382 Views
  • 1 replies
  • 1 Helpful

Data sims and dual factor account authentication

I have about half a dozen data sims in various remote security cameras at various different premises, the EE account i manage them with,  is now asking for me to set up dual factor. However i cannot get the sms as the sims are in devices most of whic...

Robanp by Visitor
  • 352 Views
  • 1 replies
  • 0 Helpful

Website MFA setup not working

The last couple of times I've tried to login to the EE website, it tells me I need to setup MFA but each time I've tried its failed with errors and I need to skip it.First when it asks for a phone number it won't let me type my whole number before it...

davgp by Investigator
  • 589 Views
  • 3 replies
  • 1 Helpful

Ee store

Ee store currently says they are making changes I want to order something but I’m unable to as it won’t allow me to go any further after adding to basket… how long until the store is available again??? thanks in advance 

Jj19yel by Visitor
  • 472 Views
  • 2 replies
  • 0 Helpful