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Website & App down?

ijb59
Investigator
Investigator

‎28-04-2025 01:19 AM

I've been trying to look into upgrading all evening but when I log in to the app or website, they both seem to be down, for hours and hours. Is this normal?

2 REPLIES 2
Chris_B
EE Community Star
EE Community Star

‎28-04-2025 08:22 AM

@ijb59  EE can take accounts offline and this happens late at night when it’s going to cause the least disruption.  Can you access it now ? 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
ijb59
Investigator
Investigator
In response to Chris_B

‎28-04-2025 02:22 PM

Thank you for your reply. Yes, I can access it now thank you. I definitely won't be upgrading though at those prices. Everything is half the data allowance for double the price I'm paying now, even as an existing customer. I'll just stick to my out of contract price I think and just buy a phone when I need one. Thanks for your reply anyway.

 

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