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Community Activity
Why does it say I have reached my credit limit?
I am so annoyed I paid my bill this morning and have used it this evening and I have been told I’ve reached my credit limit?! What is going on ? I can’t get hold of anyone human!!!!
Sky Q Problems
Hello All, this may not be the right place for this post, but I thought I’d try in case it’s something EE related rather than Sky Q…..I have searched other threads for this scenario and not found anything that’s applicable but apologies if I missed i...
Resolved! Spam email no-reply@info.ee.co.uk
Is this legitimate please?? Your DIRECT DEBIT with us is no longer active, 6/8/2025 8:21:11 a.m. YOUR DIRECT DEBIT WITH US IS NO LONGER ACTIVE Hi [email address],We wanted to let you know that your Direct Debit with us is no longer active. T...
Resolved! Potential Scam Call 0191 429 7590
I have recently been receiving calls from 0191 429 7590 registering as EE on my call id. Today I answered the call and confirmed my identity with a Pin request, didn't give any other information. The operator was called Jasimine and shared links with...
Reluctant to send a Smart Hybrid Connect
When I ordered my four works fibre 36 broadband from EE, I transferred from BT. I was informed to send back all relevant BT equipment.I received equipment from EE and assumed that I had everything I required. Subsequently, I noted that I never receiv...
SCAM DISCOUNT CALL AGAIN!!
New number +44 20 8129 4570sick to death of these calls!
Recent upgrade to EE Wifi 7 - Smart Wifi PRO will not pair
Trying to pair wifi pro with smart hub proWith wired connection the wifi pro give solid aqua light - but is not visible in the "my network" nor paired accorinding the ee appremove ethernet connection and back to flashing orange.did a factory reset an...
Subject: Extremely Poor Service Experience and Miscommunication
I am extremely disappointed with the service I received from EE. I have encountered multiple instances where I received conflicting information from different representatives—many of which turned out to be false. This reflects poor training and inade...
Smart Hub Pro - How to change DNS settings?
I am setting up Smart Hub Plus and want to change the DNS server to 1.1.1.1 but I don't know how, I can't find the option to change it anywhere.Goole returns that the change is done this way:Home > Advanced > My Network > IPv4 Config & switch DNS Ser...
