How do I access online chat

[Leanne_T]

Hi there @Angiecarter 

Thanks for coming to the community. 

Do you have a Spend Cap and this has now been reached? 

If so, you can find ways to get the Spend Cap increased in the Set up and manage Spend Cap page. 

Leanne. 

[Smelomahlangu18]

Hi, how do I pay my bill when I’m abroad? 

[Ali_A]

Hi @Smelomahlangu18 

Welcome to the Community. 

There are several ways to make a payment towards your bill, which you can find at How to pay my bill.  

While you're abroad you can use the EE app, log into the online account, or you can make a payment on our Fast Payment page.

Ali

[Kelvin1993]

Hello

[Katie_B]

Hello @Kelvin1993. 

How can we help?

Do you need Live Chat to speak with an agent?

Katie

[Ahsan56]

Hi how are you . I wanna change my contract i can’t afford this please give me a cheap package

[Chris_S]

Hi @Ahsan56 Thanks for getting in touch with us here in the EE Community.

Are you currently out of contract with your existing deal?

Chris S

[melwilks1958]

I purchased a 7 day roaming package for worldwide need to check it is in place

[Rach_H]

Hi @melwilks1958,

Welcome to the Community!

You won't be able to get online without an active pack, so you won't need to worry about being charged extra.

Are you a Pay Monthly customer or a Pay As You Go customer.

Rach

[Sarjo2]

Hi