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How do I access online chat

Dotty1955
Explorer
 
166 REPLIES 166
I paid 30 lire for 16 pro max and it says it was an error in the system
XRaySpeX
EE Community Star
EE Community Star

@Bozuioan2 : That seems cheap. That's probably the error.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
Lesley_W
EE Community Support Team

Hi @Bozuioan2 

Was this error showing online when trying to place your order? Or have you had an email since ordering?

Lesley

Hi

Ali_A
EE Community Support Team

Hi @dawoodkhan51480 

Is there something specific you need help with from the Community Forum? 

Ali

Laurac2024
Visitor

I need a pac code 

Ali_A
EE Community Support Team

Hi @Laurac2024 

You can visit How Do I Cancel My Contract with EE for self-service options, including PAC code to take your number.

Easiest way to get a PAC code is just text PAC (from the phone) to 65075

However, as you are looking to move to another provider it may be worth giving our disconnections team a call, on 150 from any EE phone or on 08000798586 from any other phone/landline, who can issue your PAC code, but also see what they can do to keep you with us. 

Ali
 

Hi

 

Debbie_G
EE Community Support Team

Hi @belusca.

Welcome to the community.

How can we help?

Debbie 🙂

My credit limit seems to have run out what do I do..I have sim only on this phone..