Granting a user access to My EE

[grsdev]

Please tell me that such a fundamental feature exists either in the My EE app or in the online version and that I just can't see for looking.

There are multiple mobile lines in my EE account. I am the bill payer for all of them, but I am not the user for one of them. How to I grant the actual user of that line access to view the current usage in "My EE" without granting access to the whole EE account by giving them my credentials?

[Steve413]

Tapped OK and go back to home page

 

[Katie_B]

I would recommend giving us a call on 150 @Steve413. 

Our customer care team should be able to check your account is set correctly to allow 3rd party access. 

If this can't be resolved with our customer care team a ticket can be raised for further investigation. 

Katie

[adoran47]

I had wondered about whether this was possible before, but just looked again as my wife asked about being able to see her own incurred charges whilst roaming. I'm really surprised EE doesn't have the ability to have multiple parties granted administration roles on a family account, like an Apple Family does. I don't just want to be able to give my wife the ability to see things either - she should be able to have the same access I do, whilst the children receive read-only access.