26-01-2025 02:54 PM
Hi, I’ve signed up for Airtime rewards. I’ve added 2 cards and received a text saying that my cards are active however when I go to EE Rewards in the app I cannot see the airtime rewards. The only thing I can see is the sign up button.
please advise how I. An see my airtime rewards?
thank you. Claire
27-01-2025 08:59 AM
Hi @ClaireMurray,
Welcome to the EE Community
Once you have successfully setup Airtime Rewards via the EE app in the Rewards section, it should change to show a Cashback earned box with a Redeem and manage link. If you have just completed sign up and its still showing the sign up button I would try fulling closing down the app and re-open to see if it updates.
If it stays the same try going through the sign up process again to link up your number to Airtime Rewards.
Alex