Support using EE to manage your account and check data on-the-go.
We're aware of some issues with Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...
If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
Why is the EE app so bad. I find the user interface to be the worst I have ever known.You cannot do hardly anything from within the app.It needs a massive re think
I would like to get into my EE account
Re: How can I view my recent call history on EE 2020, the option to display?The below is from ee and doesn't work option not at the bottom of screenHello, on the main screen under your allowances you should see the view itemised info tab.Any help wou...
Hihave been with EE for over a year;I must say i am disappointed with the help line which tries to sort out problems with text messagesif you want to talk with a human you are faced with an agonising long wait with on hold music,, I gave up.Also I ha...
what is going on? I've recently joined EE signed up to the app and I've had this for like a month, I've tried deleting cache and data like 1 post I saw mention it's still doing it, surely the app hasn't been down for this long for maintenance? And i...
I can’t understand why it’s so difficult to find the add ons I need. EE talks about its add ons and I’m willing to spend money on them but I’m going round in circles on the app and website completely unable to find the mentioned packs. The app and we...
after setting up my Apple Watch to my new upgrade phone, my EE app is stating I am not the account holder? The contract is in my name so I don’t understand why this comes up
Seem to stuck in a perpetual loop. im trying to see what upgrade deals i am eligible for as an ee customer. ive logged into my ee page and can access my profile however every time i try and access the shop or select the upgrade you phone it just send...
Why will ee not let me pick and order a new phone?. Text after text saying its time, but when I log in there's always a problem with the ee system. Think I will give up now, although been with ee for many years, Sky mobile here I come.
Is it possible to gift data without the app?
