EE app and website

How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

App and Profile saying “something went wrong”

Last time they had to white list my IP Any ideas?

No access to app or website for account

I have not bern able to log since July and despite multiple phone calls to tech support etc this has not been resolved.I cannot check my bills, gift data or anything apart from see my profile.Am I within my rights to cancel my contracts without pena...

Resolved! It doesn`t show me the bill and how much i have to pay

when I connect to my application, it doesn't show me the invoice or how much I have to pay, it gives me a link, I access it, I enter my phone number and accept the contract number, and then it tells me that my account is connected to another account,...

Delete

I have ee apps registered to 3 different emails. I only need the one, so how do I delete the other two accounts that do nothing?

App not working

Are there still isuess with the app as all I get is a blank screen after logging in deleted app the re log in reset all sections it works for a while then stops getting rathe irritating

Orders

I ordered a contract phone a few weeks , it got cancelled as I don't qualify yet. But its still in my orders on the app how do I cancel it off my app when I don't have the phone

Resolved! I want to change the address

I want to change the address

PAYG and pay monthly on same account

Recently joined EE with 2 payg sims for tablets and we decided to add 3 pay monthly sims as well. I’ve tried to add my pay monthly to my EE account and it won’t let me has anyone else has this problem… speaking to an agent I have to create a new acco...

How do i get into manage my device

Complaint regarding app

I lodged a complaint yesterday regarding me unable to manage my account in any way app or online which is in my opinion a failure on Ee part I am paperless billing and after complaining I expected to receive by email my complaint registered To make i...