EE app and website

How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Resolved! Change home address

This should not be hard to change an address. But it is

"We can't load this right now" error on web browser and Mobile APP

EE App and web site is not reachable and always gives the "We can't load this right now" error. I tried on 3 different computers and many browers, the issue still exists. The Bent-EE is also useless and doesnt conenct to an agent long hours.I am abro...

My EE app and website does not show billing

What is going on with the MY EE App or website. each time I go on an log in it never shows my bill I can navigate around the app no problem but I cant see my bills. It always shows a blank page. I have repeatedly uninstalled and reinstalled but with ...

I am unable to see my bills. I got a text about my bill, i think there is an err

Resolved! Merging accounts

I have 2 EE accounts, broadband/tv & mobile phone, I am trying to merge/link these accounts to my log in page on the app but each time I use the ‘link accounts’ option to do so I’m told that they are already linked to another account log in and I hav...

EE Website Shop and In App Upgrade = 404 Error

When I Google this issue it seems to be endemic within EE, with the issue going back years. I can only presume that this is not a issue with EE, but actually a business decision. The same with the elusive live chat that is never available. Forum staf...

EE should not be in the mobile communication business

Data add on issue on app!

Hi What’s happening with the add on section ? I’m trying to add data on and it keeps saying there’s an issue they are trying to resolve? How much longer? I need the unlimited for a month to run my business from and I’ve been down for two days now T...

Ee app

Hi I am having a problem i haven’t been able to get on the app or the website but mainly the app for a few months now any help would be greatly appreciated.Thanks.

Changing numbers

How do I change my number on the ee app? I used to have another number but I lost that SIM card and now I’ve got a new one. The problem is that I can’t change my number that’s associated to my email and I need to do that