EE app - unable to access manage broadband area

[H_V_E]

Hi. I’ve just moved from BT to EE broadband with a new router, etc. I want to check smart wifi is working, assign devices to groups, etc but the app keeps hanging when I go to manage > broadband with a spinning circle of doom! Any ideas? 

[Ali_A]

Thanks for joining us on Community @H_V_E 

Great to hear you've transferred over! I know it can be frustrating when things don't appear to work as they should. 

Just checking you're now using the EE app for your Broadband account? 

Ali